Privacy Policy

Last updated: March 15, 2025

Information We Collect

We collect information you provide directly to us when using our budget optimization services. This includes personal details during account registration, financial information for budget analysis, and communication preferences.

Personal Information

Name and contact details (email, phone, address)
Financial information relevant to budget planning
Communication preferences and service history
Device information and usage patterns on our website

Automatically Collected Data

Our systems automatically collect certain technical information to improve service delivery, including IP addresses, browser types, page interactions, and session duration.

How We Use Your Information

Your information helps us deliver personalized budget optimization services and maintain secure account access. We use this data to analyze spending patterns, provide recommendations, and improve our service offerings.

Purpose	Information Used
Service delivery and support	Personal and financial information
Communication and updates	Contact details and preferences
Website improvement	Usage data and feedback

Information Sharing and Disclosure

We don't sell your personal information to third parties. Information sharing occurs only in specific circumstances outlined below, always with appropriate safeguards in place.

With service providers who assist in delivering our budget optimization services
When required by Australian law or legal proceedings
To protect our rights, property, or safety, or that of our users
In connection with business transfers or mergers (with notification)

We maintain strict confidentiality agreements with all service providers and partners who access client information.

Your Rights Under Australian Privacy Law

Under the Australian Privacy Principles (APPs), you have several rights regarding your personal information. We respect these rights and provide clear processes for exercising them.

Access and Correction

You can request access to personal information we hold about you. If information is inaccurate or outdated, you can request corrections through your account settings or by contacting our privacy team directly.

Complaint Process

If you believe we've handled your information inappropriately, you can lodge a complaint with us first. If unsatisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, or disclosure. Our systems use industry-standard encryption and regular security audits.

SSL encryption for all data transmission
Regular security assessments and system updates
Restricted access controls and staff training
Secure data storage with Australian-based servers

While we maintain robust security measures, no system is completely secure. We encourage users to protect their account credentials and report suspicious activity immediately.

Data Retention and Deletion

We retain personal information only as long as necessary for service delivery and legal compliance. Different types of information have different retention periods based on business needs and regulatory requirements.

Retention Periods

Account information remains active while you use our services. Financial data for budget analysis is typically retained for seven years in accordance with Australian tax and business record requirements. Marketing communications data is deleted within two years of last engagement unless you've opted for ongoing communications.

Account Deletion

You can request account deletion at any time. We'll remove personal information within 30 days, though some data may be retained longer for legal or legitimate business purposes as permitted by Australian privacy law.

International Data Transfers

We primarily store data within Australia using local service providers. When international transfers are necessary, we ensure appropriate safeguards are in place, including contractual protections and adequacy determinations where available.

Any overseas disclosure occurs only with your consent or when permitted under Australian privacy law, with equivalent privacy protections maintained throughout the transfer process.

Cookies and Website Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can control cookie preferences through your browser settings.

Essential cookies for website functionality and security
Analytics cookies to understand user behavior and improve services
Preference cookies to remember your settings and choices

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. Material changes will be communicated through email or prominent website notices.

Continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about how we protect your information.

Privacy Contact Information

For privacy-related questions, concerns, or requests, contact our Privacy Officer:

gadoivaulelo Privacy Team
590 Orrong Rd, Armadale VIC 3143, Australia
Email: privacy@gadoivaulelo.com
Phone: +61 2 6792 4367

We respond to privacy inquiries within five business days and aim to resolve concerns promptly and transparently.